Frequently Asked Questions

Everything you need to know about our premium fragrance and beauty collection

Are UNO Aroma products cruelty-free?

Yes, we are committed to ethical beauty. All UNO Aroma products are 100% cruelty-free and are never tested on animals.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How should I store my UNO Aroma fragrances?

To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Do you offer international shipping?

Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.